TERMS & CONDITIONS
Last Updated: June 2026
Welcome to Torre D Plata. By accessing or using our website, purchasing our products, or interacting with our services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.
1. About Us
Torre D Plata is a jewelry brand offering handcrafted jewelry inspired by artisanal techniques and symbolic details.
Contact Information
Email: torredplata@gmail.com
WhatsApp: +1 (786) 830-1722
Location: West Palm Beach, Florida, USA
Instagram: @torredplata
2. Products
All products displayed on our website are subject to availability.
Our jewelry is handcrafted using high-quality materials, including bronze, natural stones, 24K gold plating, and other durable finishes. Because each piece is handmade, slight variations in color, texture, size, or finish may occur. These variations are not considered defects and contribute to the uniqueness of each piece.
We reserve the right to modify, discontinue, or update products without prior notice.
3. Pricing and Payments
All prices displayed on the website are shown in U.S. Dollars (USD) unless otherwise indicated.
Payments are securely processed through authorized payment providers, including PayPal. Torre D Plata does not store payment card information on its servers.
We reserve the right to correct pricing errors, inaccuracies, or omissions at any time.
4. Order Acceptance
After placing an order, you will receive an order confirmation email. This confirmation does not constitute acceptance of the order.
We reserve the right to cancel or refuse any order for reasons including, but not limited to:
Product unavailability
Payment authorization issues
Suspected fraudulent activity
Errors in product descriptions or pricing
If your order is canceled after payment has been received, a full refund will be issued.
5. Shipping
We currently ship throughout the United States.
Estimated delivery times range between 2 and 10 business days, depending on the destination and shipping carrier.
Shipping times are estimates only and may be affected by factors beyond our control, including carrier delays, weather conditions, holidays, or other unforeseen circumstances.
Customers are responsible for providing accurate shipping information. Torre D Plata is not responsible for delays or losses resulting from incorrect shipping addresses provided by the customer.
6. Jewelry Care
To preserve the beauty and longevity of your jewelry, we recommend:
Avoiding contact with water, perfumes, lotions, and chemicals.
Removing jewelry before swimming, bathing, or exercising.
Storing pieces in a dry, protected location.
Cleaning gently with a soft cloth.
Improper care may affect the appearance and lifespan of the jewelry.
7. Returns and Exchanges
If you are not satisfied with your purchase, please contact us within 7 days of receiving your order.
Returned items must:
Be unused and in original condition.
Include original packaging.
Show no signs of wear, damage, or alteration.
Custom-made, personalized, clearance, or final-sale items are non-refundable unless defective.
Customers are responsible for return shipping costs unless the item arrives damaged or defective.
8. Damaged or Defective Products
If your order arrives damaged or defective, please contact us within 48 hours of delivery.
To process a claim, customers may be asked to provide photographs of the item and packaging.
Approved claims may result in a replacement, store credit, or refund at our discretion.
9. Intellectual Property
All content on this website, including logos, photographs, product designs, graphics, text, and branding, is the property of Torre D Plata and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
10. Limitation of Liability
To the fullest extent permitted by law, Torre D Plata shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products.
Our maximum liability shall not exceed the amount paid by the customer for the product in question.
11. Privacy
Your use of this website is also governed by our Privacy Policy. By using the website, you consent to the collection and use of information as described in that policy.
12. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of the State of Florida, United States, without regard to conflict of law principles.
13. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time. Changes become effective immediately upon publication on the website.
Continued use of the website after changes are posted constitutes acceptance of the updated Terms.
14. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Email: torredplata@gmail.com
WhatsApp: +1 (786) 830-1722
Location: West Palm Beach, Florida, USA